Troubleshooting: Installation

Created by LiRou C, Modified on Wed, 10 Jan at 1:08 AM by LiRou C

Each project or website on Mida should have its own unique Mida script. Please note that you can only add one Mida script to your website. 


If you're managing multiple projects or websites on Mida, there might be a chance that you've installed an incorrect project script on your website.


To manage your project or website on Mida, select "View All Projects" from the top left corner.




Locate the project and click on "Install Tracking Code".




Copy the project key.




Next, go to the page where you want to run an experiment or track conversions, then right-click and select "Inspect".




On the "Elements" tab, use Command + F to locate the search bar. Paste the project key into this search bar to check if the correct Mida script is installed on the page. 





If you are unable to find the project key, we recommend reinstalling the Mida script on your website. Please also ensure you remove any previous Mida scripts you've installed on the same site, as each website can only have one Mida script installed.



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